Asking us to erase your data.
You can ask Found-U Recruitment to delete the personal information we hold about you. This policy explains how to make that request, what we do with it, and the narrow cases where we must keep a record.
Last updated 21 September 2026
What the right means
Under Article 17 of the UK GDPR you can ask us to erase your personal data where it is no longer needed for the purpose we collected it, where you withdraw consent, where you object and we have no overriding reason to continue, or where data has been handled unlawfully.
How to make a request
- Email dominic@found-u.co.uk with the subject line "Right to be forgotten", or use our contact form.
- Tell us the name, email address and telephone number you think we hold.
- Say whether you want everything erased, or only specific information.
- There is no charge, and you do not need to give a reason.
What happens next
- We acknowledge your request within five working days.
- We confirm your identity so that we do not delete the wrong person's record.
- We complete the request within one calendar month; complex cases may take up to three months, and we will tell you if that applies.
- We write to confirm what has been erased and anything we must retain.
What gets erased
Your CV and application materials, our notes and shortlists, your entry in our candidate and contact records, and any marketing subscriptions. Where we have shared your details with an employer at your request, we will tell you who they are so you can contact them too, and we will pass your erasure request on where we are able to.
What we may have to keep
The right is not absolute. We may need to retain limited information where:
- Tax, accounting or employment law requires us to keep a record of a placement or invoice.
- We need it to establish, exercise or defend a legal claim.
- We hold a minimal suppression record — your name and email — so that we do not contact you again.
We keep only the minimum needed, and we tell you what it is and why.
If you are not satisfied
Tell us and we will review the decision. You can also complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113. Our wider obligations are set out in our GDPR policy and Privacy Policy.